5 Common Dental Billing Mistakes That Cost Your Practice Money

Running a dental practice is demanding — between patient care, scheduling, and team management, billing errors can easily slip through the cracks. Unfortunately, even small mistakes can have a big financial impact. Here are five of the most common dental billing mistakes and how to avoid them.

1️⃣ Incorrect or Outdated CDT Codes

Using the wrong CDT codes or outdated ones can lead to claim rejections. Always stay current with annual CDT code updates and double-check submissions before sending them out.

2️⃣ Failing to Verify Patient Insurance

Coverage changes often. If eligibility isn’t confirmed before treatment, your office could end up chasing unpaid claims or billing patients directly.

3️⃣ Missing Submission Deadlines

Each insurance carrier has its own claim window — some as short as 90 days. Missed deadlines mean lost revenue. Track and manage timelines carefully.

4️⃣ Inaccurate Patient Information

A simple typo in a name or date of birth can delay payment. Always verify patient and insurance details at every visit.

5️⃣ Not Following Up on Denied Claims

Denied claims are recoverable — but only if you follow up. Establish a clear process for reviewing denials and resubmitting promptly.

✅ Bottom Line:
Reducing billing errors not only improves cash flow but also strengthens trust with patients and insurers.